Ideal Logic combi 30 pressure loss.

[Phil2013]

My 83 mother was fitted with an Ideal 35 Logic Combi by Warm Front in 2011. It never worked properly. Warm Front were almost impossible to get hold of. The head supervisor even hung up on her and when they came to fix it the men pinched her copper hot water tank! Now 2 years later it still does not work and an engineer comes every 2 days to top up the pressure or she has NO heat. All in all a complete disaster. Scandalous really.

 

[gigz]

My 83 mother was fitted with an Ideal 35 Logic Combi by Warm Front in 2011. It never worked properly. Warm Front were almost impossible to get hold of. The head supervisor even hung up on her and when they came to fix it the men pinched her copper hot water tank! Now 2 years later it still does not work and an engineer comes every 2 days to top up the pressure or she has NO heat. All in all a complete disaster. Scandalous really.

This is very common, if you read the T&Cs it will say you get a boiler but if there's leaks on existing pipework they are not responsible (naturally) and by the sound of it, it went from a gravity system to sealed (pressurised) and this is where the problem lies. Her old system will have automatically topped itself up via the header tank, now it has to be done mannually. Best advice is get a local reccomended tradesman to find and fix the leak as adding fresh water all the time will shorten the lifespan of the boiler/system anyway.