1. Visiting from the US? Why not try DIYnot.US instead? Click here to continue to DIYnot.US.
    Dismiss Notice

Issues with Hive

Discussion in 'Plumbing and Central Heating' started by Tally101, 16 Mar 2021.

  1. Tally101

    Tally101

    Joined:
    2 Dec 2018
    Messages:
    86
    Thanks Received:
    4
    Country:
    United Kingdom
    Hi All
    Any experts on Hive here, I have had the Hive thermostat about 3 months now and intermittently like this morning its set at 16.5 degrees at 0830 but the radiators are on and the app shows its set to 19 degrees. I spoke to Hive support who reset the system but didn't properly understand my problem kept going on about ambient temperature but surely if its set to 16.5 its shouldn't come on if its higher in the house, I dont have time today to spend another morning with them so I can do it later in the week but I wondered if anybody has any ideas. Thanks
     
  2. Sponsored Links
  3. ianmcd

    ianmcd

    Joined:
    15 Aug 2010
    Messages:
    21,499
    Thanks Received:
    8,376
    Location:
    Lanarkshire
    Country:
    United Kingdom
    Hive single channel or dual channel, what boiler ? any other controls timers etc ?
     
  4. Tally101

    Tally101

    Joined:
    2 Dec 2018
    Messages:
    86
    Thanks Received:
    4
    Country:
    United Kingdom
    Dual channel, no other controls and boiler is Vaillant Eco Tec plus 615
     
  5. ianmcd

    ianmcd

    Joined:
    15 Aug 2010
    Messages:
    21,499
    Thanks Received:
    8,376
    Location:
    Lanarkshire
    Country:
    United Kingdom
    S plan or Y plan ?
     
  6. Tally101

    Tally101

    Joined:
    2 Dec 2018
    Messages:
    86
    Thanks Received:
    4
    Country:
    United Kingdom
  7. Sponsored Links
  8. cross thread

    cross thread

    Joined:
    8 Sep 2005
    Messages:
    1,547
    Thanks Received:
    242
    Location:
    worlds end
    Country:
    United Kingdom
    It’s possible that your heating zone valve is passing ,so when it’s on for hot water it seeps into the rads
     
  9. Tally101

    Tally101

    Joined:
    2 Dec 2018
    Messages:
    86
    Thanks Received:
    4
    Country:
    United Kingdom
    Dont think its that as the Hive shows a target of 19 degrees , I think its faulty tbh but gotta get Hive support to sort out or agree
     
  10. ianmcd

    ianmcd

    Joined:
    15 Aug 2010
    Messages:
    21,499
    Thanks Received:
    8,376
    Location:
    Lanarkshire
    Country:
    United Kingdom
    yes you have an S plan, most likely that you have a faulty zone valve than a faulty Hive, Hive is simply a switch, not much to go wrong
     
  11. Alec_t

    Alec_t

    Joined:
    18 Mar 2017
    Messages:
    679
    Thanks Received:
    120
    Location:
    Wales
    Country:
    United Kingdom
    Are you sure your stat isn't set in 'stand-alone' mode?
     
  12. ianmcd

    ianmcd

    Joined:
    15 Aug 2010
    Messages:
    21,499
    Thanks Received:
    8,376
    Location:
    Lanarkshire
    Country:
    United Kingdom
    post a pic of your wiring to the hive
     
Loading...

Share This Page