Main non TRV radiator and pipes cold.

[Tripletmum]

Hoping someone can advise with this. We live in a new build house with separate heating thermostats upstairs and downstairs. Upstairs all fine.
Downstairs, all radiators work apart from the main one in the hall which doesn’t have a trv. Bled radiator and all fine. Pipes are cold too. Have tried turning the bits at the bottom (sorry don’t know the name of them!) and still nothing. Have also tried turning all radiators in house off and switching heating on but still nothing.

 

[KenGMac]

Tripletmum, good evening.

Question? how long have you owned the property? is is still under some sort of "warranty" if so get the Warranty provider to sort out the problem.

Or? do you have any so called "third party" insurer as offered by utility company [the sort of insurances that covers all of the white goods, Cooker, Fridges, Drains, and Electrics Etc. ?

Sounds as if there is some sort of a "blockage" at or near the Radiator, If you do not have cover under the two above then suggest you isolate the Rad, remove it, flush it out and re-connect it?

If that fails then there is a blockage in the pipes?

Ken.

 

[Madrab]

Has the radiator ever worked? You may find that the valves are lockshileds which means turning the tops of them won't actually open or close the valve, they can only be changed by removing the caps and using a small adjustable spanner/pair of pliers to open the valve.

Rightly tighty, lefty loosey

If it is a brand new build then there should be a warranty on just about everything.