Hi, I really hope someone can help as we are currently without hot water or heating.
We have a Grant Euroflame 50/70 External Oil Boiler with a traditional gravity fed combination vented cylinder (small header tank as no loft). I believe we have a Y system and have noted a valve on the pipes under the cylinder.
My husband got up this morning and noticed that the central heating programmer was off completely (no display). He checked the CU and the MCB (marked 'immersion') had tripped (we think most probably when the heating was on timed to come on before he woke up). We have had the hot water and heating working fine up until then.
Now, whenever we flip the MCB back up one of the following happens:
1) RCCB trips along with the MCB immediately
2) The MCB remains okay for a short while and then trips (RCCB stays okay)
3) The MCB remains okay for a short while then trips as well as the RCCB
This is without turning the hot water or heating on.
When we manage to the the MCB back up and have tried the hot water or central heating or both (the display on the programmer came back after the original MCB reset and doesn't go off even when the MCB trips again) - the light comes on the programmer, the boiler can be heard, the pump seems to be running and the pipes start heating up. Then it just trips after several minutes - tripping either just the MCB on its own or the MCB and the RCCB.
I don't understand as up until this morning we have had no problems with the heating or water. I have checked the oil tank and there is plenty of oil in there, the valve on the system seems to be moving from W to H okay and the pump seems to be making all the right noises so assume that's okay too?
There is an immersion element in the cylinder wired in to its own switch, which we don't use and is switched off. I have been out to the boiler and there is some wet on the side of the housing due to an overflow pipe from upstairs dripping down next to it. I've temporarily redirected the overflow (another job to sort!) so that it is not wetting the boiler housing. Inside the boiler housing the floor is a little damp I guess but what I would expect from a housing which is outside. I can't see how this could really be the problem as the boiler housing is out in all the elements and has seen considerable rain before!!
What can I do to try and rectify this problem. I am reasonably handy for a GIRL and having recently moved into the area I haven't got a recommended heating engineer/plumber or electrician I can call....If I can sort it out myself safely then I would prefer to do this.
Can anyone advise where to start to pinpoint the problem?
Thanking you much in advance,
Jeanette
We have a Grant Euroflame 50/70 External Oil Boiler with a traditional gravity fed combination vented cylinder (small header tank as no loft). I believe we have a Y system and have noted a valve on the pipes under the cylinder.
My husband got up this morning and noticed that the central heating programmer was off completely (no display). He checked the CU and the MCB (marked 'immersion') had tripped (we think most probably when the heating was on timed to come on before he woke up). We have had the hot water and heating working fine up until then.
Now, whenever we flip the MCB back up one of the following happens:
1) RCCB trips along with the MCB immediately
2) The MCB remains okay for a short while and then trips (RCCB stays okay)
3) The MCB remains okay for a short while then trips as well as the RCCB
This is without turning the hot water or heating on.
When we manage to the the MCB back up and have tried the hot water or central heating or both (the display on the programmer came back after the original MCB reset and doesn't go off even when the MCB trips again) - the light comes on the programmer, the boiler can be heard, the pump seems to be running and the pipes start heating up. Then it just trips after several minutes - tripping either just the MCB on its own or the MCB and the RCCB.
I don't understand as up until this morning we have had no problems with the heating or water. I have checked the oil tank and there is plenty of oil in there, the valve on the system seems to be moving from W to H okay and the pump seems to be making all the right noises so assume that's okay too?
There is an immersion element in the cylinder wired in to its own switch, which we don't use and is switched off. I have been out to the boiler and there is some wet on the side of the housing due to an overflow pipe from upstairs dripping down next to it. I've temporarily redirected the overflow (another job to sort!) so that it is not wetting the boiler housing. Inside the boiler housing the floor is a little damp I guess but what I would expect from a housing which is outside. I can't see how this could really be the problem as the boiler housing is out in all the elements and has seen considerable rain before!!
What can I do to try and rectify this problem. I am reasonably handy for a GIRL and having recently moved into the area I haven't got a recommended heating engineer/plumber or electrician I can call....If I can sort it out myself safely then I would prefer to do this.
Can anyone advise where to start to pinpoint the problem?
Thanking you much in advance,
Jeanette