New Windows

[ajsdoc]

Hi,

We've had new windows fitted by a local firm and are generally very happy with the job.

There are just two issues which I'd welcome advice on (they are coming to look but wanting to check I'm not being unreasonable)

One window I've noticed has the external cill much closer to the wall at one end than the other, perhaps 2cm difference, and when I look at the top of the window to the lintel again the window does not run parallel to it. It is as if the window is sitting at a slight angle in the reveal. It looks just slightly off (because it is) - would this be reasonable to want corrected and I guess correcting is not going to be easy?

Second one is more minor - one window the external cill protrudes much less than all the other windows, they protrude by perhaps 3cm but this one by much much less than that. What might cause this, it looks that close to the wall it may not fulfill its function as well.

It's difficult as I don't really know what should be expected so welcome any advice before they come to look.

Thanks in advance.

 

[freddiemercurystwin]

Photos .....

 

[crank39]

As is normal in window fitting you generally push the new windows back against the plaster line so unless for some strange reason they haven't pushed one side back enough then the bottom line is your old windows must have been the same, that said a good fitter and I certainly would have is to call the customer over and explain that the plaster line is holding the window further forward on one side and the two options are to 1, chop 20mm off the plaster and taper the head and window board from 20mm down to nothing or 2, stand the window 20mm off the plaster on the other side, fill the gap with foam and silicone a 25mm D mold trim over it and all the way around

Your second issue is somewhat linked to your first in that your plaster lines seem to be all over the place, in this case the window is simply further back in the opening because the plaster line is further back

 

[Notch7]

As is normal in window fitting you generally push the new windows back against the plaster line so unless for some strange reason they haven't pushed one side back enough then the bottom line is your old windows must have been the same, that said a good fitter and I certainly would have is to call the customer over and explain that the plaster line is holding the window further forward on one side and the two options are to 1, chop 20mm off the plaster and taper the head and window board from 20mm down to nothing or 2, stand the window 20mm off the plaster on the other side, fill the gap with foam and silicone a 25mm D mold trim over it and all the way around

Your second issue is somewhat linked to your first in that your plaster lines seem to be all over the place, in this case the window is simply further back in the opening because the plaster line is further back

exactly echoes what I was thinking when reading the Opening post.

sometimes lazy fitters will push the new window up against the plaster even if the old window was in the wrong place…..it saves having to make good internally

 

[ajsdoc]

Thanks for this - makes sense and i suspect you are all right. I never noticed on thle old window but that doesn't mean it wasn't a bit out of kilter.

I think I'd like to have known when fitting as you say, I'd likely have accepted some internal making good but think now it's in I'll live with it.

Re the short cill use there a distance they are meant to be proud of the wall? Presume it could just be capped if necessary?

 

[crank39]

Yep and it's not until you pay thousands for new windows and quite rightly inspect them that you start seeing things you never paid attention to before

It's when you come across a situation where the cill is out by 20mm but when you compare it to the lintel it's perfect, head scratching time

 

[crank39]

30mm is the minimum accepted cill over hang I think