No water after turning the mains back on

[Captain5691]

Hi
Today the client had a faulty stopcock so I turned the water off in the road.
I then had to drain his header tank etc to change several sets of taps, the problem I have is that after turning on the water at the road nothing came on, he has a kitchen tap on mains pressure which is dead and no sign of the loft tank filling.
I have had the meter checked and that's good southern water say it could be an air lock? how can an air lock stop mains pressure 3-4bar?

Any ideas please...
Thanks

 

[TCCHeating]

It can't is the simple answer

Get them back again, i bet the stoptap at the meter has snapped in the shut position

 

[GavThePlumber]

You drained a tank to change some taps? What an absolute massive waste of water.

 

[Fluffster]

Has the faulty stop cock been replaced or is it still in place possibly shut. How did the water co test the meter, was it over the phone?

Pete