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What does she do in the other 90 minutes?
I meant to write 3-5 mins. In the other time they are reading econsults, medication reviews, letters from hospitals etc.
Then during lunch they will organise home visits if needed and then the same again for the afternoon session.
The workload has increased as well as the admin.
Tell me what are you going to say to a patient who needs a form completed by the GP for their benefits review - the GP can charge but they don't as it's not worth the hassle and these forms are so intrusive. The benefits agency are incentivised to make it difficult to get benefits so the costs of proving your case falls on the claimant and in many cases the GP.
Tories gonna Tory.