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Hi all, we have an old Mira Excel shower mixer tap in our loft bathroom, believed to have been fitted in the early 2000s. It has recently given up, valve very stiff and difficult to turn, and then finally broke down (can turn but no water coming out). We ordered a replacement (Mira Element) and installation service (£400) from Mira website, but the engineer turned up this afternoon with no new shower mixer with him due to a logistics hiccup (he thought it was delivered to us directly but it wasn't).
The engineer did take a look at our old shower, and suggested that: 1) changing the cartridge (£190) would fix it; and 2) due to some weird white plastic ring thing that was put in place on the mixer tap (see photo below), if we insist on installing a new tap, it would risk destroying the tiling and not being able to put the shower tap back up; and 3) a new Mira Excel would be much better (and of coz much more expensive) than Mira Element. Wonder if it makes sense at all? I still do want a new shower as you can see the old one is... very old, but want to minimise the disruption to the old tiling as much as possible (hence went for a Mira like-for-like replacement in the first place). Thank you!
The engineer did take a look at our old shower, and suggested that: 1) changing the cartridge (£190) would fix it; and 2) due to some weird white plastic ring thing that was put in place on the mixer tap (see photo below), if we insist on installing a new tap, it would risk destroying the tiling and not being able to put the shower tap back up; and 3) a new Mira Excel would be much better (and of coz much more expensive) than Mira Element. Wonder if it makes sense at all? I still do want a new shower as you can see the old one is... very old, but want to minimise the disruption to the old tiling as much as possible (hence went for a Mira like-for-like replacement in the first place). Thank you!