Patio sealer disaster - how to remove?

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Hi all, someone put a patio sealer on our former concrete flags and it’s not taken. It comes up all white when it’s wet, almost like a plasticy pva look.
The guy never told us what it was, never honoured the warranty, beat his wife and then shut down his online accounts, so getting information is effectively impossible.

Does anyone have an idea as to what might have been used that would react like this, and what I could try to get it off?

Thanks in advance.
 
No it’s like a plastic on rubber when you run a trainer against it. Doesn’t go sticky at all.
 
They put too much on then i think.
Second coat you have to get timing right or it's goes white.
I just stuck with one coat on my patio because it started showing white patches.

Time may fix it, that's is all you can do. Wait for it to wear in
 
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It’s been down nearly a year. He tried telling me it was due to potentially damp slabs but even in the height of summer when the slabs get above ambient temps it was still the same when they got wet.
Any ideas if I could try to disolve it with something so it can be scrubbed and washed away?
 
You can buy sealer remover but I don't know anything about it..
I think you should find out what you need and phone the technical department for advice.
Do you know if it was solvent or waterbased?
The meths test might find the answer as meths will remove waterbased but not solvent.
Some stripers will remove solvent sealers while others remove waterbased sealers.
Then you will need to reseal to protect.
 

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