Patterned Stairrunner with a landing

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4 May 2011
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Location
Maryland
Country
United Kingdom
I recently purchased and had installed a staircase runner. I have a lower stair with 7 steps which comes to a landing makes a 90 degree turn and goes up another 5 steps. I chose an almost square (12" x 12.5"), almost symmetrical pattern so that the turn up the stairs would not be noticed much. After installation I noticed there was no pattern matching done from the last step to the riser below the landing and from the landing to riser to the upper staircase. I had the flooring people come out and look at it and they told me "it couldn't be done". They said the landing has to be done first to center the pattern to the upper and lower stair. I absolutely understand that. They then said they had to work from the bottom step up to the landing and they have no way of knowing where the last step will end. I have attached images where each set of stairs meets the landing. Is this really unavoidable? I seem to think a better estimate of the amount of carpet required for each step could have been made to make the bottom cut at a place where at least it wouldn't be as far off as it is.
GALLERY]
 
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In the UK (you say you are from the US) we fit from the top down, so NO I disagree with what you have been told

Pattern matching is not always possible, but a good estimator should not have been too troubled by your choice of carpet. At the least they should have given you 2 options
1/ correctly estimated, with an excellent match but using more carpet (ie costing more)
2/ a good match using less carpet (costing less)

It should have been explained to you in detail

Edit - from the pictures (unfortunately taken from above) it is difficult to judge whether the loss of pattern is due to the amount of carpet that has been chiselled into the gripper at the junction of the tread and riser. This HAS to be done to secure the carpet correctly
 

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