PLEASE HELP MY LAPTOP HAS THE BLUE SCREEN OF DEATH !!!!!!!!!

[Nicetoseeyoutoseeyounice]

Whilst I am still online....
Does anyone know anything about the BLUE SCREEN OF DEATH. My laptop has developed it. I havnt tried anything for fear of making it worse, if it can get any worse.
So can I get out of this and get up and running again.
If I dont respond quickly its because my SOLUTION for connecting to the internet has failed and I waiting to reconnect, this could take days or weeks.
But honestly, help needed.

 

[disinfo]

Could literally be anything, new driver or piece of software or a hardware problem. VPN clients are a common cause.

When the blue screen occurs, there will be an actual error message at the top, posting this may give us a clue.

 

[Sohail75Bashir]

I had the same issue with my dell.

I went everywhere and ended up on the official Widows website.

There is a free system clean-up option on there...

Did a free clean-up and bobs your uncle..it fixed the BSOD!

I believe it took just under 2 hours.

 

[Nicetoseeyoutoseeyounice]

Disinfo I will check this and get back to here.

Sohail75Bashir how did you get to windows to do a free system clean-up if you had the blue screen, I cannot seem to navigate away from it ?

 

[dave.m]

Sohail75Bashir how did you get to windows to do a free system clean-up if you had the blue screen, I cannot seem to navigate away from it ?

By booting into safe mode, BUT you need to make a note of what is causing the BSoD by reading the (usually) second or third sentance in the error page.

Once you know what is causing it, this video may help

dave