Any advice please ? We have just had double glazing fitted, but the fitter removed the old front door, inserted the new one but put the plastic architrive round WITHOUT sealing behind it, (They had told my husband that it would be filled ) you could actually see daylight before the white upvc sealant went on !! Hence the noise is as bad as it was with the old door. He also cut the architrive around the dado rail without asking, we would rather have removed or trimmed it .Can we get them back? Thanks.
Poorly fitted door?
- Thread starter harrier1
- Start date
Sponsored Links
Hi,
Under the Supply of Goods and Services Act 1982, you as a consumer of goods and services are provided with certain rights. If your installation is not completed to a reasonable standard using the care and skill of an experienced company then the Act should be able to help you. If you do encounter problems and your double glazers have not fixed them after your request to do so, you would be entitled to bill the firm the reasonable cost of having the work done elsewhere.
- Direct quote from C.S.A 1982.
Basically you have 7 days to let them know your not happy with the work done.
Under the Supply of Goods and Services Act 1982, you as a consumer of goods and services are provided with certain rights. If your installation is not completed to a reasonable standard using the care and skill of an experienced company then the Act should be able to help you. If you do encounter problems and your double glazers have not fixed them after your request to do so, you would be entitled to bill the firm the reasonable cost of having the work done elsewhere.
- Direct quote from C.S.A 1982.
Basically you have 7 days to let them know your not happy with the work done.
DIYnot Local
Staff member
If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Are you a trade or supplier? You can create your listing free at DIYnot Local
Sponsored Links
