Samsung smart TV & Spotify

Joined
15 Jun 2004
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Location
Norwich
Country
United Kingdom
Had my TV for about 18mths (its great), tried to use spotify, I used it when I first got the TV. When I try to log on, I can see my user name, but the password associated with that has been changed.
I cant see an option to change the password. So I tried new user, I have tried via my active Spotify & Facebook, neither way can I get on, keeps saying password or user name mismatch (or something like that).
I know my user name & passwords are correct as I can log out on my other devices & log in again.
Any suggestions.
Yes the TV has install the latest Spotify.
 
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Try to access your spotify from a laptop or desktop PC. If you're still having trouble there then check your user name- and password- spelling and upper/lower case symbols very carefully. If all fails, use the password option to renew/remind.
 
I have no problem on laptop.
I have logged out, reset the password, then logged on to tablet & laptop with new password it all ok.
Its just the TV.
 
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Ok problem sorted.
I uninstalled Spotify, then reinstalled.
Tried to log in & get a different error message.
The error message implies that only Spotify premium will work on smart TV's.

This may help others.
 

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