It's under 2 years since we had new windows installed.
Most of the internal and external silicone seal between windows and trim/brick is coming away and has gaps.
This leads to lovely whistling noises.
In one place they didn't even bother putting any silicone.
Should I be expected to do this myself so soon or should the windows company do it?
Other problems we've have lead me to believe it's more down to poor workmanship than movement.
Consumers are supposed to be guaranteed a reasonable level of workmanship by the law.
We don't have a written guarentee, the only thing is the following on their web site:
... guarantees the profiles (outer window frames) for 10 years against discolouration by ultraviolet degradation (UVD) and warping. Glass/sealed Units for 10 years against internal condensation. Handle and locking mechanisms for 10 years.
All installations are carried out in accordance with current building regulations, therefore we are confident enough to apply our comprehensive 10 year guarantee to base works covering items such as subsidence, brickwork movement and flashing degradation.
ALL PVC systems installed by ... are manufactured in accordance with BS7413 (British Standards)
Most of the internal and external silicone seal between windows and trim/brick is coming away and has gaps.
This leads to lovely whistling noises.
In one place they didn't even bother putting any silicone.
Should I be expected to do this myself so soon or should the windows company do it?
Other problems we've have lead me to believe it's more down to poor workmanship than movement.
Consumers are supposed to be guaranteed a reasonable level of workmanship by the law.
We don't have a written guarentee, the only thing is the following on their web site:
... guarantees the profiles (outer window frames) for 10 years against discolouration by ultraviolet degradation (UVD) and warping. Glass/sealed Units for 10 years against internal condensation. Handle and locking mechanisms for 10 years.
All installations are carried out in accordance with current building regulations, therefore we are confident enough to apply our comprehensive 10 year guarantee to base works covering items such as subsidence, brickwork movement and flashing degradation.
ALL PVC systems installed by ... are manufactured in accordance with BS7413 (British Standards)
