Hi All
We had new window fitted on an upstairs bay window 6 years ago. 6 months later we noticed staining in the downstairs bay ceiling. Then it suddenly got really bad, started dripping and lumps of plaster fell off. We phoned a builder who said that there had been some movement in the bay when installing the windows and this often happens. The upstairs stone cill is in three pieces and the movement had allowed water to seep in between the upstairs cill stone. He suggested repointing the bay and also putting a morter bed ontop of the cill as it was inclined towards the house slightly at the moment and he wanted to create a fall away from the house for the water. We had this done and got the downstairs bay replastered internally. This seemed to fix the problem for about 2 years then we started noticing slight staining again. Then this summer it started leaking in quite bad when the rain is heavy. I have spoken to another builder who has just been round and taken off the internal window board upstairs and you can clearly see water is coming under the the new windows and dripping down the cavity. He said that the bead of silicone between the stub cill and stone cill is insufficient and water was always going to penetrate at some point and that the work we initially had done was just temporarily diverting the water away from the gaps between the windows and the stone cill. He wants to remove the new windows and the stone cill and replace with slightly taller windows with a welded fullsize cill.
So!!! if the initial install was poorly executed and caused all this do I have any recompense with regards to the fensa 10 year guarantee. What does this cover?
We had new window fitted on an upstairs bay window 6 years ago. 6 months later we noticed staining in the downstairs bay ceiling. Then it suddenly got really bad, started dripping and lumps of plaster fell off. We phoned a builder who said that there had been some movement in the bay when installing the windows and this often happens. The upstairs stone cill is in three pieces and the movement had allowed water to seep in between the upstairs cill stone. He suggested repointing the bay and also putting a morter bed ontop of the cill as it was inclined towards the house slightly at the moment and he wanted to create a fall away from the house for the water. We had this done and got the downstairs bay replastered internally. This seemed to fix the problem for about 2 years then we started noticing slight staining again. Then this summer it started leaking in quite bad when the rain is heavy. I have spoken to another builder who has just been round and taken off the internal window board upstairs and you can clearly see water is coming under the the new windows and dripping down the cavity. He said that the bead of silicone between the stub cill and stone cill is insufficient and water was always going to penetrate at some point and that the work we initially had done was just temporarily diverting the water away from the gaps between the windows and the stone cill. He wants to remove the new windows and the stone cill and replace with slightly taller windows with a welded fullsize cill.
So!!! if the initial install was poorly executed and caused all this do I have any recompense with regards to the fensa 10 year guarantee. What does this cover?
