Shower mixer problem

Hi picasso, i really appreciate your help, but i am quite certain that the valve can not go any further into the back plate. Check the image attach looking up at the valve
 

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Did you use the compression nuts supplied with the shower valve, the nuts supplied with these showers are a longer patten nut.
 
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I had a valve from inglorious plumb (name changed to protect the guilty!) that had exactly the same issue... its bad design. I just used an extra pair of pipe collars to hide the copper that showed.
 

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