Shower Valve

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Hello all,

We have the below shower valve. It's no longer working - as in no water comes out at all. Plumber has said the cartridge will be full of limescale but unfortunately they couldn't actually open the casing to get into the valve because of the limescale...therefore they can't just replace the cartridge we've been informed. They managed to screw off the inlets and there is definitely water going into the valve.

We've been told we need to replace the whole valve, riser and shower head. Does this sound correct? Not sure why we wouldnt be able to just replace the valve (inlet sizes seem standardised at 150mm) - the only issue I could forsee is if the outlet on top isn't compatible with the riser - but surely these are universal/riser can be trimmed/are there adaptors available?

Picture attached, thank you!
 

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it appears to be a surface mount with a round body.

Is it an Aqualisa?

Post a photo.

I should think you can get a replacement to fit the existing fittings, they are not cheap (but very good)


If you want cheap rubbish you can fit a bar mixer

Did your plumber appear to be an experienced professional?
 
Thanks guys!

I think we're looking to keep with the original style (see attached). We were looking at the one below which looks very similar but plumber has said he's not sure it would fit the current riser and showerhead - and obviously if they come and try we'd have to pay the labour costs and send the valve back!

https://www.victorianplumbing.co.uk...agfsBkWXs7HLbvnSt3QaAhcBEALw_wcB&gclsrc=aw.ds

Thank you!
 

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1. From the diagram / sketch it looks like a Bristan 1901 exposed.
2. If so, it has non-return valves in the attachment elbows. These could be jammed closed, particularly if it has had little / irregular use.
3. As JohnD says, please post photograph(s) of the actual shower unit.
4. If it can't be dismantled in situ, it can be removed and soaked in limescale remover.
5. If it is a 1901, whatever you do DON'T try and unscrew the internal mechanism once the handles are off. The cartridge is a push fit and if you forcibly turn it it will ruin the entire shower unit.
 
1. Its not a 1901.
2. If it is the one you referenced, it also has non-return valves in the inlets. Again, these could be jammed.
3. If the shower is off the wall, try soaking both elbows in scale remover like Kilrock.
4. The riser is probably sealed to the top outlet with an O ring, held in place by the chrome cover. You could:
4a. Remove the chrome cover by unscrewing.
4b. See if the riser rail sealing method is the same as on the Victorian Plumbing shower.
4c. If you go to the site you referenced, click on "more information" then click on "instructions", it tells you how the riser rail is sealed to the shower unit. See if its the same. What it doesn't give you is the outside diameter of the riser rail. Perhaps measure your existing one and 'phone Victorian Plumbing.
 

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