Sky Broadband

[Hugh Jaleak]

Hi all, hope someone may be able to advise me here. My partner lives in a small village in Oxfordshire, and has Sky TV and broadband. Sky are charging her 17.50 month for the broadband, money she can ill afford. Ive just spoken to them on the phone, they are saying there is a premium on the cost due to the exchange not being able to handle the connection. The only way she could get it cheaper is if someone else drops out and they can utilise the spare capacity.

Strangely she wasnt told this when she signed up! Can someone advise if they are pulling a fast one or this is actually the case! Many thanks.

 

[mattylad]

She will be on the "connect" service.

And yes it costs that much.

Checkand see if there is max/min available on the exchange.

Perhaps ring up as a new user yourself asking

skyuser.co.uk may be better to advise you though, they deal with sky stuff like this every day.

 

[steveadi]

try samknows this will give you the exchange information you are after

 

[Lectrician]

try samknows this will give you the exchange information you are after

But not capacity issues of the LLU (or BT) operators.

 

[Hugh Jaleak]

Cheers guys. Looks like she's stuck with it, strange how they didntt explain the higher charges when pushing to get her signed up..........

 

[Richuu]

Is TalkTalk available for free in that area? If so, move to them!

 

[Hugh Jaleak]

Not sure on Talk Talk, but she's bound to her Sky contract until Jan 2010 so cant escape.....