B
breezer
this is the humble soap drawer, the bit in the top right is the conditioner tray (see below)
side viewof condioner tray
top view showing "top hat"
Although its simple the soap drawer / conditioner tray is very clever, the end flap stops powder going in as you fill it, and swings out the way when hot water comes in.
The conditioner tray must not be level, it is meant to sit at an angle (it sits on 4 "pegs" to get it at the right angle) , this is so you can not over fill it.
you must only fill it to just below the rim of the top hat.
when its time cold water fills the conditioner tray, to above the top hat rim, this then starts a syphoning action, and all the conditioner is sucked out, into the m/c
if next time your tray is full of cold water (maybe some conditioner) it is because the pipe under the top hat (top hat just pulls off) is blocked, take it apart and clean it, but be carefull when you put it back.
This information is for guidance only and is a hotpoint washing m/c.
Other brands it may vary slightly
you may also want to see inside a hotpoint washing machine