Texecom Cloud / SmartCom / ComGSM - No notifications

[omega11]

Hi all,

I had our Texecom Elite 48 working with SmartCom and we were getting notifications in the Texecom app, butr after adding ComGSM we're not getting any notifications via the Texecom App nor via SMS.

I know both are working as I can connect to the panel both via SmartCom and also sending SMS to the panel and it responds, so it seems the communication is one-way only.

I've tried modifying a few settings but not getting anything either on the app or via SMS.

Any ideas what to try/where to look?

THanks in advance.

 

[secureiam]

Sounds like it’s nor programmed correctly.

Look at the comports the com io part of the smart com is connected and same for gsm module and make sure they are programmed correctly in the arcs being used for them.