Texecom - Port forwarding new router

[stu550]

I've got a new router arriving next week and need to get it setup to connect to my Texecom panel... hardwired, not wifi etc.

Port forwarding always baffles me so i'm getting someone to help me that knows about these things!

Question is, beforehand, what information do I need to get for him from:
a - the existing router?
b - the alarm panel?

He isn't familiar with Texecom panels but can do the bit from the router.

All guidance appreciated.

Many thanks

Stuart

 

[secureiam]

Hi Stuart,

the answer is nothing is required from the old router.

Your using a comip module, so when you unplug it from the old router, I would go into setup modules in the control panel and delete the internal ip address assigned to the panel.

when you plug into the new router the ip address should get re assigned based on the new routers allocation.

You then would have to arrange for the portforwarding to be put in place to either that ip address or better still the mac address of the com ip device.

 

[stu550]

Thanks for that.

Does this https://webshop.secures.nl/wp-content/uploads/2017/02/INS273-5_Com-IP_Installation_Manual_web.pdf manual (pages 6 & 7) cover most things I need to know?

When you say "better still the mac address of the com ip device"... is that the internal ip address you suggest deleting? So should I not delete it and put that in instead?

 

[secureiam]

in the panel it should automatically populate the ip address, depending on your firmware version it may affect the way its done, but you can always get help on here or via Texecom if needed.

Each router has its own way of port forwarding, many modern units assign to the mac address of the device, this way if your internal ip address changes (DHCP), then the device is still forwarded, as its assigned to the mac address(from device) rather than the internal ip address, which could get reassigned to another device.

Texecom wont help you with portforwarding but should be able to tell you about programming up the com ip module itself.