Tile not sitting flat - easy fix?

[Crafty424]

I had my roof redone before Christmas and I’ve noticed one of the tiles isn’t sitting flat on the roofline. I’ve phoned/emailed the company about this and they said they’d send someone round to sort it when they were in the area but haven’t been back. My guess is they think it’s such a small issue they don’t want to bother. The new roof appears to be sound and watertight apart from this. So my question is, would this be something I could easily sort myself if I borrowed my neighbour”s ladder? It looks like a two minute job but I’m not a roofer. Also it is likely to be letting water in? Thank you!

 

[noseall]

I had my roof redone before Christmas and I’ve noticed one of the tiles isn’t sitting flat on the roofline. I’ve phoned/emailed the company about this and they said they’d send someone round to sort it when they were in the area but haven’t been back. My guess is they think it’s such a small issue they don’t want to bother. The new roof appears to be sound and watertight apart from this. So my question is, would this be something I could easily sort myself if I borrowed my neighbour”s ladder? It looks like a two minute job but I’m not a roofer. Also it is likely to be letting water in? Thank you!

Looks to me like they have allowed the GRP dry valley to extend all the way to the gutter. Not normally an issue as long as they have removed enough material (top of fascia) to allow this - though it looks like they haven't.
We tend to leave the valley short of the fascia, then use a lead soaker to deal with the awkward (height) differences at this junction.
I doubt you will improve it much, unless you are able to do some clever 'shaving' material off the tile underside.

 

[Crafty424]

Looks to me like they have allowed the GRP dry valley to extend all the way to the gutter. Not normally an issue as long as they have removed enough material (top of fascia) to allow this - though it looks like they haven't.
We tend to leave the valley short of the fascia, then use a lead soaker to deal with the awkward (height) differences at this junction.
I doubt you will improve it much, unless you are able to do some clever 'shaving' material off the tile underside.

This isn’t good news. I employed an NFRC company to do it but they subcontracted out to another company without telling me and I don’t think they’ve done the valleys right. The rear valley leaked the night they finished the roof.

Do I get them back out to redo the bottom of the valleys? I have contract with them that states:

‘Supply and fix code 4 lead saddles to all hip, ridge and valley intersections and code 4 flashings to the small abutment to the rear below the valleys‘.

How am I meant to know they’ve done these things? I know they’ve done the flashing at the bottom of the rear valley because they had to redo it twice after it leaked. I can see lead saddles on the top intersections of the roof.

 

[noseall]

Do I get them back out to redo the bottom of the valleys?

It's not a job they'll rush back to do, as I doubt they could do them in situ.