Looks like my Heat Exchanger has packed up on my Vailant Boiler, had BG Gas engineer come in to check it today and they said its the Heat Exchanger...i signed up to British Gas Home care (REGRETABBLY and MISTAKENLY! few days ago) Took out their "Repair and Cover" Plan at around £27 per month, the guy i spoke to said everything would be covered for the initial repair if i went for this option and it would start straight away and they would fix it regardless..this was the first visit..
Engineer came around and then said Heat Exchanger needs replacing and i'll give you a quote for it, came out with some ridiculous figure of £1000+, I cancelled my plan immediately with BG as i was still in the cooling period and told them whoever i spoke to missold it as they told me if i took the plan out everythin would be covered regardless...obviously this was not the case..but anyway i'm done with them time to move on..
I spoke to Vailant directly and the guy told me to take out this plan, as im sure its the heat exchanger that has gone since BG Diagnosed this, Their Repair and Care Plan which Vailant told me to go for which would cover cost for everything and he said everything is included
I'm i missing something here? The Plan costs £374 see below spread over 6 months, but im sure the Heat exchanger itself cost way more than this? How are they making money here or i'm i missing something
i asked the guy multiple times over when i spoke to him saying If i take this plan out and the heat exchanger needs to be replaced will you do it with no additional cost..he goes yes its all included...........
This is whats they advertising
Repair & Care plan
£374.70
service fee
Repair & Care is a maintenance & support plan for your broken-down boiler, providing a one-off repair (where repairable) and then ongoing maintenance and support for your boiler and controls, to help ensure they continue to work correctly and to minimise the chances of mechanical and electrical breakdown. If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can't fix the initial fault or if the boiler is beyond economic repair, you'll get a full refund of any monies paid up under the plan until that point - no questions asked. This maintenance & support plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your boiler properly maintained, supported and in good working order.
£62.45 a month for 6 months totalling £374.70 (inc. VAT) by Direct Debit
Initial repair up to the value of £1,500 if your boiler stops working and repair by one of our Gas Safe engineers to get your boiler back up and running.
Ongoing hint and tips to help keep your boiler in good working order.
Our Gas Safe engineers will perform maintenance checks at the same time as your initial repair to help maintain your boiler.
Exclusive access to Domestic & General's Boiler Care portal to keep your boiler in good working order.
Option selected
Engineer came around and then said Heat Exchanger needs replacing and i'll give you a quote for it, came out with some ridiculous figure of £1000+, I cancelled my plan immediately with BG as i was still in the cooling period and told them whoever i spoke to missold it as they told me if i took the plan out everythin would be covered regardless...obviously this was not the case..but anyway i'm done with them time to move on..
I spoke to Vailant directly and the guy told me to take out this plan, as im sure its the heat exchanger that has gone since BG Diagnosed this, Their Repair and Care Plan which Vailant told me to go for which would cover cost for everything and he said everything is included
I'm i missing something here? The Plan costs £374 see below spread over 6 months, but im sure the Heat exchanger itself cost way more than this? How are they making money here or i'm i missing something
i asked the guy multiple times over when i spoke to him saying If i take this plan out and the heat exchanger needs to be replaced will you do it with no additional cost..he goes yes its all included...........
This is whats they advertising
Repair & Care plan
£374.70
service fee
Repair & Care is a maintenance & support plan for your broken-down boiler, providing a one-off repair (where repairable) and then ongoing maintenance and support for your boiler and controls, to help ensure they continue to work correctly and to minimise the chances of mechanical and electrical breakdown. If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can't fix the initial fault or if the boiler is beyond economic repair, you'll get a full refund of any monies paid up under the plan until that point - no questions asked. This maintenance & support plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your boiler properly maintained, supported and in good working order.
£62.45 a month for 6 months totalling £374.70 (inc. VAT) by Direct Debit
Initial repair up to the value of £1,500 if your boiler stops working and repair by one of our Gas Safe engineers to get your boiler back up and running.
Ongoing hint and tips to help keep your boiler in good working order.
Our Gas Safe engineers will perform maintenance checks at the same time as your initial repair to help maintain your boiler.
Exclusive access to Domestic & General's Boiler Care portal to keep your boiler in good working order.
Option selected
