Our boiler just stopped working on Monday afternoon. I've checked the codes but all I seem to get is s.36, which isn't an error message.
There is no heating or hot water. When I run the hot water tap, the boiler shows s.21 and when I try and reboot it, it shows s.23 then s.36.
I did notice a couple of days before the boiler stopped working that everytime we ran hot water in the kitchen (where the boiler is based), the boiler made a really weird sound.
The green light still comes on but there is no orange light at all. Currently our boiler is switched off.
Is there any way anyone can help with this?
I've called a few plumbers who have told me they are not working until 4th of January. I've called British gas and the national grid. Still, no one is able to help. I even called Vaillant last night and their offices were closed.
Advice would be greatly appreciated.
There is no heating or hot water. When I run the hot water tap, the boiler shows s.21 and when I try and reboot it, it shows s.23 then s.36.
I did notice a couple of days before the boiler stopped working that everytime we ran hot water in the kitchen (where the boiler is based), the boiler made a really weird sound.
The green light still comes on but there is no orange light at all. Currently our boiler is switched off.
Is there any way anyone can help with this?
I've called a few plumbers who have told me they are not working until 4th of January. I've called British gas and the national grid. Still, no one is able to help. I even called Vaillant last night and their offices were closed.
Advice would be greatly appreciated.