Visonic Go App advice required

Joined
18 Jan 2016
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Hi,

Does anyone run the Visonic Go app on the iphone? I'd be grateful for any input on the following issues. All was working smoothly until the recent app update, I can log in, set alarm, check for errors but for some reason I don't receive any push notifications on the alerts, I've enabled them in my settings and never had this issue before, clearly my app is communicating with the panal and I have all my settings on the phone and app to accept push notifications.

Does anyone else run this app and have a idea what my next step should be?

On another note, one of my pir sensors has decided to go haywire the past two days, every time I set the alarm, within 3 minutes it trips the alarm, I've tried replacing the battery and it still does the same thing, something seems to be triggering it but nothing has changed in the environment the past 12 months.

Finally within the Visonic app since a power outage I have two of my pir sensors saying inactive in the application, they still work fine though and trigger as per normal, I can't understand why it states inactive, any thoughts?

Thanks all
 
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I would contact your PowerManage server provider. There were issues with Push notifications on i-os.

Regards
 

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