if the diverter valve does not close fully [due to primary system carp building up on diverter pin] primary flow intended for the ch, spills through plate h exchanger. its going in the correct direction, but at reduced velocity, causing the nrv to rattle. when h/w is drawn, full flow of primary water through plate h exchager renders nrv silent or inaudable due to mains water noise.
I dont mean scratch all the chrome off pin, just remove deposits and re grease. Linea is a very good boiler. See my earlier post on how to PROVE or not, this is the fault