When you say you have to deal with them how much do you do. I would say you need only tell them that their equipment is out of spec and therefore non compliant and for the safety of others must be disconnected from the network. If there are frequent incidents of over volting then I suggest the DNO service to the house is dis-connected and let them live ( electrically ) on ( under ) their own power station.so we are constantly having to deal with PV users complaining when the system shuts down.
I wonder if the feed in voltage should be set lower so the PV only feeds into the network when there is a real local need to "top up" the network, ( as shown by low network voltage ).
