Washing machine F 04 error

[DPJ]

We've got a Hotpoint WT960 that keeps erroring F 04 (drainage / pump issue). I found the outlet hose was clogged with a tissue at the point it enters the drain, cleared it and ran it empty - all fine. But when we run it with a load it still errors. It'll run its spin & rinse cycles with a load, but when we try and do a normal wash it stops (unfortunately it seems to be at random stages) with the error.

Anyone got any thoughts before I take it apart and check the pump / hoses etc.

Many thanks

 

[CBW]

Have you checked where it connects to? Eg appliance trap, the spigot can become blocked.

 

[DPJ]

Yep - did check that and it was totally clogged with old tissue (I think). Hoped that would be all of it, but suspect there’s more earlier in the outlet pipe work. Will take it apart and investigate tomorrow.

 

[jj4091]

Have you checked the pressure switch & tube if it has one

 

[CBW]

Have you tried draining into a bucket? This may rule out anything it’s connected to.

 

[DPJ]

Cheers all.

Just spent a happy hour taking it apart. Was really clogged up with gunk, so cleaned everything, but noticed that the drum is leaking around the joint. Tried to tighten it, but didn't help, so think it's time for a new one. Thanks for all the pointers.