Hi, I have just puchased a house, It has an alarm system which was fitted by ADT alarms.It looks like a fairly complicated syetem.
The problem is that it has been triggered 16 times while the house was empty because the estate agents had the wrong code and every time they went in the house the alarm was triggered. It now tells me to contact ADT with the fault code and they will give me a new reset code. When I contacted ADT they will not help as I am not the registered owner and they can't find any trace of this installation.
There is a large box in the garage with a Honeywell Security sticker on it, also Galaxy 3-144c on the label. I am a TV engineer by trade and have fitted a couple of alarms in the past but I am not sure how to solve this one. Any help much appreciated. Regards.
The problem is that it has been triggered 16 times while the house was empty because the estate agents had the wrong code and every time they went in the house the alarm was triggered. It now tells me to contact ADT with the fault code and they will give me a new reset code. When I contacted ADT they will not help as I am not the registered owner and they can't find any trace of this installation.
There is a large box in the garage with a Honeywell Security sticker on it, also Galaxy 3-144c on the label. I am a TV engineer by trade and have fitted a couple of alarms in the past but I am not sure how to solve this one. Any help much appreciated. Regards.