Hi,
I had to have the National Grid called out over weekend to deal with a gas leak from a new gas appliance that been fitted a day early by a trained / certified fitter. The person from National Grid said that the fitting used was incorrect causing the leak. The gas fitter said he used the fitting the appliance came with which I believe, though National grid said the fitter should of spotted it was wrong.
The original gas fitter said he tested it and it was ok, but when I walked into property it was very bad, the property wasn't occupied at the time it was lucky I called in on the off chance, or I wouldn't of been around for another week. I didn't want the orginal fitter to come back so got another gas man in to sort it after National Grid had disconnected it.
I've no experience of National Grid till now (they were good though) just wondered how reliable I should take what they said.
I had to have the National Grid called out over weekend to deal with a gas leak from a new gas appliance that been fitted a day early by a trained / certified fitter. The person from National Grid said that the fitting used was incorrect causing the leak. The gas fitter said he used the fitting the appliance came with which I believe, though National grid said the fitter should of spotted it was wrong.
The original gas fitter said he tested it and it was ok, but when I walked into property it was very bad, the property wasn't occupied at the time it was lucky I called in on the off chance, or I wouldn't of been around for another week. I didn't want the orginal fitter to come back so got another gas man in to sort it after National Grid had disconnected it.
I've no experience of National Grid till now (they were good though) just wondered how reliable I should take what they said.