- Joined
- 10 Dec 2012
- Messages
- 7
- Reaction score
- 0
- Country
Having just had the fan interface module replaced my fire worked fine for one week and then again it started to fail.
The fire would light first time everytime for a week after repair,then began to go out after 15-20 mins.This period of time became shorter and shorter until 2 days ago the fire would not light at all.
My Gas engineer(ex British Gas) again talked to Paragon Technical helpline while carrying out various tests on the air flow pressure switch(bypassed to test),fan etc etc only to be told that the fire should now be working after all the voltage checks had been carried out.
He was then advised to change various parts that he had tested and proved to be good(air flow pressure switch and actual fan unit-both of which are perfectly ok).He has advised me not to spend any more money on the fire(which is seven yrs old)after having had the edb and the fan interface module changed recently.to rectify other problems and basically told me to buy a fire from a manufacturer which has its own service engineers as the help from paragons helpline is pretty poorso
He only charged me £30 for hour and halfs work.
Has anyone out there got any ideas-because paragon haven"t.
Cheers.
The fire would light first time everytime for a week after repair,then began to go out after 15-20 mins.This period of time became shorter and shorter until 2 days ago the fire would not light at all.
My Gas engineer(ex British Gas) again talked to Paragon Technical helpline while carrying out various tests on the air flow pressure switch(bypassed to test),fan etc etc only to be told that the fire should now be working after all the voltage checks had been carried out.
He was then advised to change various parts that he had tested and proved to be good(air flow pressure switch and actual fan unit-both of which are perfectly ok).He has advised me not to spend any more money on the fire(which is seven yrs old)after having had the edb and the fan interface module changed recently.to rectify other problems and basically told me to buy a fire from a manufacturer which has its own service engineers as the help from paragons helpline is pretty poorso
He only charged me £30 for hour and halfs work.
Has anyone out there got any ideas-because paragon haven"t.
Cheers.
