Hi all,
We had some windows fitted at our previous house by a local company and they did a good job for a fair price. Their admin was a bit poor and it took us a year to get a FENSA certificate through.
When we moved, we used the same company again as we’d had no real problems last time round. However, after a while we’d not got our FENSA certificate through so we chased them up about it.
It transpires that this company has stopped paying it’s FENSA subscription, and so can’t provide me with a FENSA certificate. It’s unclear whether they stopped paying the subscription before or after our windows were fitted, but they didn’t tell us at the time of ordering or fitting.
At first when we asked about the FENSA certificate the company said that they would contact the council and pay to get the work certified, but after a few months of chasing we’ve had no visit from the council so I’m going to have to do something about it myself.
I’ve contacted FENSA to find out exactly when the fitters become non-registered (hoping on the off-chance that maybe they were registered at the time of fitting – so might be able to get a certificate myself).
I’m looking to sell my house soon, so I know that I need to get the paperwork in order. But how important is it? I know that technically because this company are not FENSA registered I should have notified the council – so will I get in trouble for this? Am I best to plead ignorance and get onto the council straight away?
At the end of the day it was even the same window fitter that did both houses, so just should it really matter that they’re no longer part of FENSA!?!
Any one had any similar experiences?
We had some windows fitted at our previous house by a local company and they did a good job for a fair price. Their admin was a bit poor and it took us a year to get a FENSA certificate through.
When we moved, we used the same company again as we’d had no real problems last time round. However, after a while we’d not got our FENSA certificate through so we chased them up about it.
It transpires that this company has stopped paying it’s FENSA subscription, and so can’t provide me with a FENSA certificate. It’s unclear whether they stopped paying the subscription before or after our windows were fitted, but they didn’t tell us at the time of ordering or fitting.
At first when we asked about the FENSA certificate the company said that they would contact the council and pay to get the work certified, but after a few months of chasing we’ve had no visit from the council so I’m going to have to do something about it myself.
I’ve contacted FENSA to find out exactly when the fitters become non-registered (hoping on the off-chance that maybe they were registered at the time of fitting – so might be able to get a certificate myself).
I’m looking to sell my house soon, so I know that I need to get the paperwork in order. But how important is it? I know that technically because this company are not FENSA registered I should have notified the council – so will I get in trouble for this? Am I best to plead ignorance and get onto the council straight away?
At the end of the day it was even the same window fitter that did both houses, so just should it really matter that they’re no longer part of FENSA!?!
Any one had any similar experiences?