Orange 4.34% increase to all existing contracts

[cantaloup63]

I can't remember the time I last physically signed or verbally agreed to a contract.

So you cannot comment on this post

Pathetic response - Since I have not verbally nor in writing agreed to any contract, I would like to see precisely where Orange can demonstrate my agreement to such a contract. Try not to be clever when you can't even work out the basic implications Lightweight

 

[cantaloup63]

As from Jan 8th they are hiking their prices up because they aren't making enough money, they have also said 'customers will not be able to use this to get out of contracts', well watch me!!

so please clarify your post and tell everyone what costs they are increasing........ are you sure your name is not milliband

Are you actually with Orange - if you were then you would have received a text accordingly.

WT heck has Milliband got to do with it?
Lightweight

 

[Djnikon]

I can't remember the time I last physically signed or verbally agreed to a contract.

So you cannot comment on this post

Pathetic response - Since I have not verbally nor in writing agreed to any contract, I would like to see precisely where Orange can demonstrate my agreement to such a contract. Try not to be clever when you can't even work out the basic implications Lightweight

Canta, does it not work that the terms of the contract are enforceable on a rolling basis until cancelled AFTER an initial (and minimum 12 month period)?
That's how it works with Sky and most subscription contracts are the same(ish). The only time that differs is if you verbally agree to a new period detailed contract should you upgrade your handset.

 

[ryme64]

I can't remember the time I last physically signed or verbally agreed to a contract.

So you cannot comment on this post

Pathetic response - Since I have not verbally nor in writing agreed to any contract, I would like to see precisely where Orange can demonstrate my agreement to such a contract. Try not to be clever when you can't even work out the basic implications Lightweight

So how come you have 5

 

[cantaloup63]

Canta, does it not work that the terms of the contract are enforceable on a rolling basis until cancelled AFTER an initial (and minimum 12 month period)?
That's how it works with Sky and most subscription contracts are the same(ish). The only time that differs is if you verbally agree to a new period detailed contract should you upgrade your handset.

I await a quote from the T&C which demonstrates that I am in contract in-perpetuity. Maybe the lightweight would like to quote it, since he is n the know

 

[Djnikon]

I just suggested that as subs contracts seem to be quite standard and I really know Sky contracts well so wondered if they had theirs the same way.
Maybe not

 

[cantaloup63]

So how come you have 5

Not relevant

 

[cantaloup63]

I just suggested that as subs contracts seem to be quite standard and I really know Sky contracts well so wondered if they had theirs the same way.
Maybe not

I quit our sky "contract" mid term without any problem since although we had continued it after the initial 12 agreed months, there was no specified written nor verbally agreed subsequent time period.

 

[crank39]

As from Jan 8th they are hiking their prices up because they aren't making enough money, they have also said 'customers will not be able to use this to get out of contracts', well watch me!!

so please clarify your post and tell everyone what costs they are increasing........ are you sure your name is not milliband

What do you need clarifying, its all over the net

http://link.orangeworld.co.uk/studio/paymchanges/planupdate/

 

[snico]

You can cancel your contract if you think the price increase is of material detriment.

If they wont, get in touch with Ofcom, im sure their regulations state that providers cant make an increase on the price of an agreed contract.

If I was with Orange, the direct debit would be cancelled straight away.

it is within their terms and conditions. They are doing nothing wrong.

Their terms and conditions are flawed, and terms and conditions dont make a regulation or law, which Ofcom set out.

The OFT's objections to variation clauses generally are set out under Group 10. If a contract is to be considered balanced, each party should be sure ofgetting what they were promised in exchange for providing the
'consideration' they agreed to provide. A clause allowing the supplier to
increase the price – varying the most important of all of the consumer's
contractual obligations – has clear potential for unfairness.

Non compliance with Ofcom general conditions which apply to all consumer phone contracts. Orange should have given customers the option to leave;

Clause 4.3.1 may be void in any event given that the Central Statistical Office does not exist any more.

I would say anyone who challenges this price rise with Orange will probably win, Orange would not like the publicity and the loss of so many customers.

 

[ryme64]

As from Jan 8th they are hiking their prices up because they aren't making enough money, they have also said 'customers will not be able to use this to get out of contracts', well watch me!!

so please clarify your post and tell everyone what costs they are increasing........ are you sure your name is not milliband

Are you actually with Orange - if you were then you would have received a text accordingly.

WT heck has Milliband got to do with it?
Lightweight

There t And c allow them to increase their costs to the RPI. and they can do that without even giving you the thought of cancelling, unless you want to pay off your contract first.

 

[ryme64]

You can cancel your contract if you think the price increase is of material detriment.

If they wont, get in touch with Ofcom, im sure their regulations state that providers cant make an increase on the price of an agreed contract.

If I was with Orange, the direct debit would be cancelled straight away.

it is within their terms and conditions. They are doing nothing wrong.

Their terms and conditions are flawed, and terms and conditions dont make a regulation or law, which Ofcom set out.

The OFT's objections to variation clauses generally are set out under Group 10. If a contract is to be considered balanced, each party should be sure ofgetting what they were promised in exchange for providing the
'consideration' they agreed to provide. A clause allowing the supplier to
increase the price – varying the most important of all of the consumer's
contractual obligations – has clear potential for unfairness.

Non compliance with Ofcom general conditions which apply to all consumer phone contracts. Orange should have given customers the option to leave;

Clause 4.3.1 may be void in any event given that the Central Statistical Office does not exist any more.

I would say anyone who challenges this price rise with Orange will probably win, Orange would not like the publicity and the loss of so many customers.

They are allowed to increase annually within the RPI. Nobody can and will ever challenge that.

That is a fair contract.

 

[noseall]

They are doing nothing wrong.

Yes they are.

so WHAT are they doing wrong.

What is right and what is wrong is subjective.

You are getting confused with right or wrong with what is legal or illegal.

Whilst Orange may be operating within the law, what they are doing could be construed as not only wrong but morally repugnant,

 

[ryme64]

You can cancel your contract if you think the price increase is of material detriment.

If they wont, get in touch with Ofcom, im sure their regulations state that providers cant make an increase on the price of an agreed contract.

If I was with Orange, the direct debit would be cancelled straight away.

it is within their terms and conditions. They are doing nothing wrong.

Their terms and conditions are flawed, and terms and conditions dont make a regulation or law, which Ofcom set out.

The OFT's objections to variation clauses generally are set out under Group 10. If a contract is to be considered balanced, each party should be sure ofgetting what they were promised in exchange for providing the
'consideration' they agreed to provide. A clause allowing the supplier to
increase the price – varying the most important of all of the consumer's
contractual obligations – has clear potential for unfairness.

Non compliance with Ofcom general conditions which apply to all consumer phone contracts. Orange should have given customers the option to leave;

Clause 4.3.1 may be void in any event given that the Central Statistical Office does not exist any more.

I would say anyone who challenges this price rise with Orange will probably win, Orange would not like the publicity and the loss of so many customers.

The funny thing is.. Your call charges will not increase, maybe 50p a month on your monthly contract

What a bunch of cats.

 

[snico]

I'm not with Orange, i'm just stating facts.

Orange have to inform you of any price changes within 30 days, they have done that correctly.

Ofcom states "that if this price increase is materially detrimental to the customer then they should be allowed to withdraw from the contract upon such notice"

The term 'materially detrimental' is decided by the customer, NOT the provider.