Orange - my 12 month contract that they say is 24 month

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The Orange definitely tastes a bit sour from here...

No progress as yet because the line supervisor couldn't get my Orange retail shop to answer the phone. Tomorrow is another day...
They can ignore a phone ringing, they cannot ignore a letter. have you tried emailing them?

Have you spoken to Ofcom yet, even if it's just for advice...?
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