Hi handyman77, thanks for your comments with which I am in total agreement, when I was unpacking the bricks I found 2 or 3 broken I thought I can live with that, then it was 10 then 20 and up to 30, on so called NEW BRICKS. I e-mailed the MD/owner of this company to complain and gave him my phone number, but the best he could do was to e-mail me back saying the waste rate on these bricks worked out around 50 per pack, and with attitude of tough, I'VE GOT YOUR MONEY GET ON WITH IT. I am at the moment discussing the situation with the brick manufacturer, who I must say are a lot more helpful than this supplier. If I was not in ESSEX and this company main office in NORFOLK, even at 74 years old they WOULD get them back, in no uncertain manner, REG7