Hi
Bought a house and the previous owners had been playing about
We have underground cable which went to some grey box and was then connected to extension cable, run along an outside wall and ended up at a master socket.
The other day the phone line went dead. Seemed one of the cores in the jelly filled underground cable had degraded so much it crumbled in my hand.
Stripped it back a bit, reconnected to the 5a terminal blocks and extension and it all worked again.
Problem - Internet went from a previous 8mb connection to 1.2mb. This was never an issue before.
Now I took the extension out of the picture and connected the master socket directly to the underground main brown and white sheathed cable outside and I'm getting the full 8mb again.
How can this be when before it was working perfectly fine? It seemed to be the BT cable that was the issue, not the extension.
Now I know it's BTs cable but I'm only trying to fix someone else's mess.
Any ideas here please? I'm stumped.
I've currently got the master socket and filter outside my front door in a plastic bag connected to the drop/underground cable and the router cable posted through my letterbox just to get decent speed internet!
I could just pop the 5a connectors.back on with the extension and drop back down to 1.2mb!
Just to note, the extension was never a problem previously.
Thanks guys
Bought a house and the previous owners had been playing about
We have underground cable which went to some grey box and was then connected to extension cable, run along an outside wall and ended up at a master socket.
The other day the phone line went dead. Seemed one of the cores in the jelly filled underground cable had degraded so much it crumbled in my hand.
Stripped it back a bit, reconnected to the 5a terminal blocks and extension and it all worked again.
Problem - Internet went from a previous 8mb connection to 1.2mb. This was never an issue before.
Now I took the extension out of the picture and connected the master socket directly to the underground main brown and white sheathed cable outside and I'm getting the full 8mb again.
How can this be when before it was working perfectly fine? It seemed to be the BT cable that was the issue, not the extension.
Now I know it's BTs cable but I'm only trying to fix someone else's mess.
Any ideas here please? I'm stumped.
I've currently got the master socket and filter outside my front door in a plastic bag connected to the drop/underground cable and the router cable posted through my letterbox just to get decent speed internet!
I could just pop the 5a connectors.back on with the extension and drop back down to 1.2mb!
Just to note, the extension was never a problem previously.
Thanks guys