Plusnet mobile billing

[Harry Bloomfield]

Plusnet are dropping their rebadged EE mobile service, and have suggested I move to EE direct. The EE sim only offer is a little cheaper, so I signed up to EE yesterday, on a monthly package, identical to what PN were offering. The email said my service would swap within 24 hours, on the same mobile number.

My PN data month renews tomorrow, PN take their monthly fee 11th/12th of each month. Is PN a month in credit, or debit - anyone know whether they should, or should not take a payment on the 11th September?

 

[lostinthelight]

When I left PN they took the next monthly payment but then refunded it at following one. I did ring CS first to check what would happen though

 

[Harry Bloomfield]

When I left PN they took the next monthly payment but then refunded it at following one. I did ring CS first to check what would happen though

So I can safely stop the direct debit?

 

[lostinthelight]

So I can safely stop the direct debit?

They told me not to

 

[foxhole]

If you stop a DD and are owed any type of refund it cannot be made .

 

[lostinthelight]

Plusnet are dropping their rebadged EE mobile service, and have suggested I move to EE direct. The EE sim only offer is a little cheaper, so I signed up to EE yesterday, on a monthly package, identical to what PN were offering. The email said my service would swap within 24 hours, on the same mobile number.

My PN data month renews tomorrow, PN take their monthly fee 11th/12th of each month. Is PN a month in credit, or debit - anyone know whether they should, or should not take a payment on the 11th September?

Mrs lost had the same notification today, was paying £6.75 on a monthly rolling contract so will have to see what EE have to offer

 

[Harry Bloomfield]

Mrs lost had the same notification today, was paying £6.75 on a monthly rolling contract so will have to see what EE have to offer

Save you looking - £6 pm , unlimited, unlimited, with 5Gb per month. I think they are suggesting, that when you run out of data, rather than stopping you dead, it continues at a slow pace.