Recent content by Allan Nelson

Hi got a galaxy flex 20 Dose enyone know how to clear the event log as mine is showing full Allan

Yes it's a CP038 it beeps when I present the fob Allan

Hi all I've got a flex 20 installed 12 months ago took me 3 months to iron most of the problems out but now sorted with a little help from the galaxy guy. I've just got a key fob and I'm trying to activate it l get as far as pressing the 1 and A together and it says its not available as anyone...

Hi thanks for that the alarm has been running for 2 day with no faults. I'm getting notifications from selfmon but still can't access it from my phone l read it some ware that I have to change the default code 543210 on user 25 to the RSS code trouble with that my level 6 managers code has gone...

Hi I've entered all as instructed via the selfmon instruction list but have a few questions 1. when entering the IP I assume its the address of the alarm 192.168.0.222 ? 2. The gateway address 192.168.0.1 ? or is this the gateway on the router 3.The selfmon instructions say to use port 10022, I...

Hi Ive now set up a selfmon account and downloaded the instructions for the G3 I'm ok with the instruction but just to confirm the IP is my 192.168 etc address, the gateway IP address, is this the on on my sky router which keeps changing ? and i assume the mask is 255.255.255.0 Can you point me...

Hi don't know if it's the latest firm ware I haven't got that far to find where it is on the panel but I was going threw the panel and checking and found I haven't altered the gateway address when I rebooted the router and gave me a new IP address, I altered that at tea time and so far I've had...

Hi my ethernet panel is the latest 10, but I've done the tests as you asked and I've left the alarm unset then 15 mins later the key pad beeps missing com 4 don't know what else to try Also I was talking to sky re the router and found out they change the IP address every 30 days and will no...

Hi I've finally mastered the settings on my router and opened the ports, After 4 hour trawling the internet for answers. I've finally got my alarm GX remote app working without the WiFi. The only thing left is it keeps beeping and showing missing com 4 has anyone got any ideas. Thank you all for...

Cheers I'll try that Allan Nelson

Hi thanks for that the port isn't open but I've checked the router and I've alreaded pointed ports 10000 and 10001 to my alarm, there must be something else in the router holding it off but I don't know what. Thanks for that good shout

Hi I've managed to get my push notifications sorted but still can't access the alarm from outside my house any ideas please Allan Nelson

Hi I've been into my router and checked the pot forwarding and it's all ok for ports 10000 and 10001 both in and out, also checked the DHCP and 192.168.0.239 is correct on the router and the flex panel. I have the gateway address IP from the router and checked the panel and that's ok. Fired the...

Hi thanks for your replies, I'm out till tomorrow. I will try them and get back to you I'm going to look at selfmon, any ideas of the costs Allan Nelson

Hi I've just install a galaxy flex 20 finally after 3 months but I'm left with 1 problem I can access the GX app via my WiFi with no problems but if I turn the WiFi off and try to access it via the phone data I get nothing I've entered the external gateway IP of my router in menu 56 also...