Recent content by SUFC

Thanks for this. I notice that when the door is closed and locked, the handle sags downwards rather than being horizontal. Maybe that also implicates the gearbox.

I made a mistake in the first post. To open the door, I turn the knob anticlockwise, then push the handle DOWN. This should work but doesn't...the claws are still partially embedded in the door frame. To coax the claws into fully retracting, I have to raise/lower the handle a few times...

Tried WD-40 but no noticeable difference.

Yes, neither claw retracts fully and, in fact, are left exposed by more or less the same amount. Good detective work, maybe it's just the gearbox that needs changing. Cheers

You are correct. I made a daft mistake in my initial description...to open the door does NOT require lifting the handle....you just turn the knob anticlockwise and push down on the handle. This push down should be enough to retract the claws into the door, but they remain partially exposed (and...

Edit....just had a look and the locking mechanism is made by WINKHAUS.

Step 2...raising the handle should retract the claw into the body of the door. But what's happening is that the claw remains partially exposed, meaning the door won't open when you press the handle downwards. I know the manufacturer so I might contact them or look closer at the brass panel see...

My uPVC front door keeps jamming (won't open to let me out). Opening the door is a two-step process...1. turn the knob anticlockwise. 2. Lift up the handle.(see picture) However, when I lift the handle, the "claws" (one near the top of the frame and one near the bottom) in the door frame don't...