GALAXY SERIES 2 - Help

Andrew2405 · 23 Oct 2016

Bought a new house about a year ago but don't use the alarm the key pad has been showing a phone number for the past year. Tonight it had a long tone but the display is now showing ***************** and flashing, put the code in and the tone stopped. Any ideas on the display and do I have a problem?

ultomoat · 23 Oct 2016

The flashing stars mean that the keypad has lost the connection with the central control box (the steel one with Galaxy on the lid) - though oddly the power is still on. Have you had a power cut or carried out any DIY that might have damaged the cable? Try pressing the Esc a few times and see if that brings the display back.

I'd suggest that you either get a local alarm company to come and check it over if you want to use it. Or completely decommission it otherwise. Is it an old ADT system by any chance?

Andrew2405 · 23 Oct 2016

The escape didn't work, and still flashing.

No power cuts or diy. I take it I can't disconnect it myself?

GalaxyGuy · 23 Oct 2016

Disconnect mains to the control unit. Does the keypad stay lit for long ? If not, then it's time for a 12v 7ah battery replacement. About £15 on ebay for a decent brand.

Try this and we'll take it from there with the next steps.

Andrew2405 · 24 Oct 2016

So I have switched it off and the panel goes off almost instantly.
What battery do I need and one I have it is it easy enough to replace?

Handymanjo · 24 Oct 2016

http://www.screwfix.com/p/sealed-lead-acid-battery-12v-7ah-100-x-65-x-151mm/38315
Buy 12 volt 7.0ah battery from screwfix.Open panel lid disconnect battery spade connectors and reconnnect new battery.Red terminal positive and black terminal negative.
Lid back on and reset panel.
Leave 1hour turn off power to check battery back up ok ,turn power back on

GalaxyGuy · 24 Oct 2016

Or cheaper if you can wait for it to be delivered:
http://www.ebay.co.uk/itm/YUASA-12-...RY-RECHARGEABLE-BATTERY-12V-7AH-/131656045538

Yuasa is a decent brand. I've had a couple of different brands from Screwfix when I've needed one in a hurry.

Andrew2405 · 25 Oct 2016

Thanks all for the advice, new battery installed and looks like it's done the trick.

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GALAXY SERIES 2 - Help

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