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- 16 Dec 2018
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Ok so July this year we replaced 2 original bay windows and the top floor arch window. (Arch window is fine)
The windows that we had replaced were original box sash windows.
The property is 3 floors high and each window is above and below each other. So arch been the top and the bays been the 2 lower levels.
September this year the painter came to paint the outside and upon doing so noticed the full brick work had come away from the window frame! Easy a 1.5/2" gap and enough to fit fingers through said gap to just below the knuckle of your hand! As the painter moved his ladder against the brickwork the full thing moved back.
My daughter's room ceiling now has a lip in the ceiling but the lip doesn't drop it goes up. Almost like the ceiling has been lifted!
They came back and fixed 2 wall tie brackets to stop the brick work moving anymore but haven't pulled the brick back in so from outside the proportion of the angles to window is wrong!
Where the brick came away from the wall a large gaping crack which you could fit fingers into has just been cemented in!
The bottom bay window internally had hairline cracks that have become opened cracks!
The top of the bottom bay window where the lead/flashing roof is, now touches onto the gas pipe and has moved from the main wall creating a gap!
I've used a local business and recommended by a few people also. They do not address my concerns of the movement and or the cracks they have caused. Im worried health and safety wise as something is not right! Its also my daughters room!! Ive been advised to move everything from out the bay just incase by a builder friend.
Also the plasterer that came refused to do the work until the structural is sorted.
Are bay windows such as these included in the structural building of the house (been told they are not) I'm not so sure!
I'm new to this group so will try upload pics to show what I mean.
Any help/advice welcomed.
The windows that we had replaced were original box sash windows.
The property is 3 floors high and each window is above and below each other. So arch been the top and the bays been the 2 lower levels.
September this year the painter came to paint the outside and upon doing so noticed the full brick work had come away from the window frame! Easy a 1.5/2" gap and enough to fit fingers through said gap to just below the knuckle of your hand! As the painter moved his ladder against the brickwork the full thing moved back.
My daughter's room ceiling now has a lip in the ceiling but the lip doesn't drop it goes up. Almost like the ceiling has been lifted!
They came back and fixed 2 wall tie brackets to stop the brick work moving anymore but haven't pulled the brick back in so from outside the proportion of the angles to window is wrong!
Where the brick came away from the wall a large gaping crack which you could fit fingers into has just been cemented in!
The bottom bay window internally had hairline cracks that have become opened cracks!
The top of the bottom bay window where the lead/flashing roof is, now touches onto the gas pipe and has moved from the main wall creating a gap!
I've used a local business and recommended by a few people also. They do not address my concerns of the movement and or the cracks they have caused. Im worried health and safety wise as something is not right! Its also my daughters room!! Ive been advised to move everything from out the bay just incase by a builder friend.
Also the plasterer that came refused to do the work until the structural is sorted.
Are bay windows such as these included in the structural building of the house (been told they are not) I'm not so sure!
I'm new to this group so will try upload pics to show what I mean.
Any help/advice welcomed.