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Thanks, everyone. They are not FENSA registered but the cost included an inspection to get the FENSA certificate - however as someone said, FENSA doesn't cover bad installation. They have now reinstalled using expanding foam. I think that in crowbarring out the old frame (which was nailed in)...

Hello - I'm looking for advice as to what trade can help me this may be a forlorn hope and forgive the detail. I have just had three large replacement (6ft x 4 ft) uPVC windows installed in an existing dormer (three rooms, two of them bathrooms- it is a long flat-roof dormer built in the...

thanks for the quick response... i hadn't thought of fans but we've opened windows as much as possible...

Hello - please, please can anyone advise how to dry out an exceptionally wet brick wall? The source of water was fixed 2 years ago. You could call this a tragi-comedy.... We wanted to remove the paint from one exterior wall to leave the original bricks. Our "builder" recommended a "specialist"...

Hello I have a shower fed from the cold tank and hot cylinder, no pump (water-saving!). please excuse any terminology errors here.. Plumber replaced part of the feed to the cold tank last week and his new pipe rises a little higher - about an inch - before entering the tank. The RHS of the...

you could be right - but how can one tell? Without a personal recommendation, when your roof is leaking, you have to do something. Is fair trades unreliable? I do always try to get personal recommendations, but it happened nobody I knew had used a roofer recently My gas engineer is a...

I used a fair trades roofer and have had a lot of problems... mainly incompetence rather than dishonesty I think, but still ended up with leaks (for 2 years) and felt not lead on the roof. I contacted Fair Trades, who have not changed the recommendation for the company (made 10 years ago)...

love the id, freddy's twin! :-D our management company completely failed to manage this work. waste of space I did consider flying back just to oversee the work. But since they didn't even arrive on the agreed date that would have been more money wasted... what's maddening is that I am...

their agreement to use lead was not put in writing so -- naturally - they have used roofing felt or whatever it is. and they claim no recollection of the phone call in which we made clear that we would only use them if they put in lead. what can I do? They have done the work. I couldn't have...

thank you ! I've already asked the guy who quoted to do it with lead. Price is prob high and I don't trust his quality. Nobody else I asked for a quote worked out - one didn't reply, one replied and couldn't sort out a time to come and then didn't reply again. The company I'm going...

Hi its in Harrow, NW London. thx Mashie

Thanks for your patience! yes, the roof of the dormer is flat - it is very small, about 6-to 8 sq feet I would guess (I'm a girl. I'm pretty poor at guessing measurements :-) These facts may or may not be related ). As you can (almost) see, the dormer window is 3x2 "georgian" panes and...

thanks for the suggestion - you're quite right - an image would help. This is the best I can manage I'm afraid .. sadly. sorry, not easy as I'm currently living in a different country. all I have is this piccie sent by tenant of the damage , which is prob completely useless... and one of...

Hello - can someone please advise? I have a leak at one upper corner of small dormer window (very easy access). Window is about 3 feet by 2 feet, if that big Repairs proposed suggest (in as few words as I can) remove tiles and existing covering, check condition of decking (what's...