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Is the gas fire helpline part of British Gas or something different?

Hi My mum has a ceralis xe gas fire- the ignition is not working and British Gas have been out twice and said they can’t repair as they can’t get the part. It’s only 4 years old. Any advice on why they can’t source the part - I’ve looked myself and they are still selling these fires - pretty...

Hi how do I get this door flush again - been fiddling around with it forever

All clear in the u bends - think it must be further down the waste pipe - washing machine is drainage is coming up I the sink now. Do I need to go outside to the grid and stick some rods down there?

I’ve checked the traps - is that the u bend bits? Nothing there - could it be the washing machine hose is blocked ? The waste goes out of the back wall to a drain in the garden ( the kitchen is first floor )

No I haven’t dismantled anything - don’t put anything dodgy down there and have the sink plug trap thingy that stop bits going down

When I put water down either plug hole it drains slowly then there’s a glugging noise a few seconds after, then it makes popping noises if that makes any sense

Hi My kitchensink has two plug holes and a washer draining into the same set up. Sinks keep getting slow drainage and continuous popping noises - do I have a blocking somewhere? It’s a new build and has done this 3 times in the first year. One plumber changed the washer drain - another one put...

Hi My kitchen sink had started making popping noises - I’ve cleaned and used the soda crystals etc. do I have a blockage? It’s driving me insane!

Thanks so much - I’ll get someone out to have a look and re arrange things - think the two traps were because they’re was a dishwasher originally in other side of sink maybe

Can water from my sink be draining into the washer?

Hi does anyone know how to read this gas meter ? It’s for a flat that was my sadly deceased father in laws.

Hi My staircase and gallery landing are stained and I want to go lighter as this stain is looking patchy and worn. How on earth do I go lighter? I really don’t want to paint it!

I just called salamander pumps and he said to make a quarter turn on the screw at the top of the two pipes on the pump until it kicks in. If this doesn't resolve he said it will need taking out and a valve replacing. I'm scared to touch anything - ( ridiculous I know) does what he says make...

It has LED lights, just the main green circular one is on.

Pump type ESP50CPV. HAS 2 showers running off it, but we only use one. Sorry don't know anything about how it's plumbed in. Has worked fine for 5 years

Hi I have a salamander shower pump in my airing cupboard that has started to switch itself on for a few seconds , even though we are not running the showers. Any ideas please, as it's a pain having to witch on and off.

It's frost free, but does get build up of ice at the back of fridge. Make is Bosch, can't see model no as built in - freezer at bottom

I have it set to 2, but it keeps flashing more than usual if we open the fridge. If that makes sense!

Hi. My fridge is making a sound as though it is coming on, but then seems to go off. No the usual humming continuos noise. Any ideas what's wrong. It's a built in one approx 10 years old. Thanks