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[code] Hi I am having a new door fitted and the same company is raising the porch step to the same level as the corridor (the door has been moved to be flat with the outer wall. Before the porch area was on the outside). The step is 10cm high, floor space 200cm x 65cm. The fitter has said...

Hello, I have a Glow Worm Swift Flow 100 combi installed. There is no thermastat in the house. Anyone know if you can fit one for this model, even a wirelss one if need be? thanks, Simon

Hello, My combi boiler i under the stairs and the pipes go straight up through the plaster board beneath. Whenever it was installed they made a large hole in the board rather than neat holes for the pipes to go through. The hole is about half the size of an A4 sheet, A5, for just a few number...

Hello, I'm looking to move to a new house with my family. The house is from the 1940's and not much has changed inside since! It's a 3 bed. The boiler is currently an old floor Glo-Worm and there are micro pipes into the rads and a small HW tank in the bathroom. Our aim is to replace the...

Hello, I have recently had the 3 way valve fixed (due to the wiring set up). I now have hot water available from the gas whereas before I only had HW&CH together. This work fine now. The problem is when I run the hot water off the gas in the mornings the cold water over flow pipe starts to...

Our Jacuzzi Novello 50cm, sink plug has corroded and we need a new one. I can't find them anywhere to buy, just the plug. I can only find whole units rather than just the plug. Does anyone know where i could get one? thanks

Hello, Over the last month the valve in the pic has started to make a buzzing noise and getting hot on the side where the black cable goes in. The noise is now quite loud and can be heard at night. This valve is for hot water or hot water and radiator. I'm not sure why as i can only have the...

Our water saving toilet has broken. The part that connects to the "plug" has become weak and pulls off whenever pressure is applied rather than lifting the "plug" as intended. I've attached the pics. Does anyone know if these parts are common? The reason i ask is the toilet is made by a...