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I have a router that doesn't allow incoming connections. I can connect to my cameras remotely via the android apps using the hik-connect credentials. Is there a way I can do via PC? When I go to hikconnect website and click on the ip of the device, it tries to access direct to that IP but...

How do I set the notifications on the texecom connect app. I get like 20 notifications one after the other telling me that eg. "Remote access ended at 19:33 today from your" All I want is one message if alarm is activated or if tamper/fault.

Its going to have to be 1. I suppose in a nutshell. If I changed the GSM connection from COM 2 port to COM 1 port and then changed the COM port setting in keypad only to reflect the change of device on each COM port. Should the GSM work or do I need to change something else?

Smartcom working fine. gSM module is the issue

Just to make sure I have understood. I put GSM on port 1 and the Texecom connect on port 2 and 3 (adapter), that's why it isn't working ?

Hi , I upgraded my COM WIFI to a Smartcom. Was easy and all working fine. 2 issues. 1. For space reasons, I had to switch the existing GSM module from COM 1 to COM 2 in order to accomodate the dual smartcom cable. I changed the com port configeration in the keypad to reflect this. The system...

We had a new boiler Valliant ecotec II Plus 637 fitted approx 2 years ago. This was fitted in attic so gas supply pipe goes up the side of house and then enters attic and goes across the width of house and then to boiler which down the other side wall. Basically run from meter is approx 17m...

Was loose screw. All working now. Cheers

I put the ricochet PIR on Zone 9. Seemed fine and is showing up on Ricochet Monitor. I closed all up and fitted the PIR to end position on wall. I tried to arm alarm and it is now giving me an error of "Zone 009 tamper"? Under Ricochet Monitor it is coming up as Front Tamper.

Ok, thanks to other posts i discovered the button in PIR - that did the trick. Will I need to remove the cover every time I add a device?

Just installed ricochet monitor and this is showing up as a 16xp-w? Is this because I have a premier elite 24 so only 16 zones available?

Just installed 32 zone wireless expander on my wired Premier Elite 28. FW upgraded to v4 . All ok. I am now trying to connect wireless PIR XT-W, but it cant seem to find it. This is what I am doing: 1: I have left the expander panel open (Insrtuctions have to keep tamper panel open - hope...

I have a DS-7208HUHI-K1 and Hikvision DS-2CE56H1T-IT3Z 5MP. Any downside going with highest settings on all options under image settings? i.e 5mp, (possible to have 4mp 25 fps) H.265, Highest video quality (vs high, medium, lower, low etc), 12 fps 1440 kbs (default)

I have installed hikvision turret cameras and am very happy. Only issue is at night the night vision seems to light up the white wall near it and the area I want covered is dark. Anything I can do?

Is it ok to use one of these: https://www.ebay.co.uk/itm/282833927507 to output the DVR to 6 bnc monitors? or would there be big loss of quality and need the power splitter like this https://www.amazon.co.uk/Milkee-Distribution-Amplifier-Monitoring-Broadcast-1-8-out/dp/B06ZZRLJ48 Plus sides...

Can anyone recommend someone with reasonable prices who can add sensors to an existing fire alarm system. Category L1 System in accordance with BS 5839-1. Job based in North London.

I have already flashed panel to V4 The 32XP_W says on it: Hardware revision 4 Firmware revision 3.1.8. Is this good? Is it possible update firmware on the 32XP?

Do you have a link for this info? I purchased a 32 zone ricochet expander for my elite 24. Was planning to upgrade my com WiFi to smartconnect. II want to add a few pir and door contacts to existing wired system. What do I need to check for compatibility?

:D

Ok, I opened the tape and all it was was 4 rg59 stripped and twisted together and screws info a connector block. I stripped the new one and twisted it together and it works.I may be losing quality but it isn't noticable to me and it works... Most definitely not the correct way. Thanks for all input.