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  1. secureiam

    Risco 'star' symbol on keypad?

    so the back button enter code then tick gets you into the menus, typing the numbers in does that get you to where you need to be?
  2. secureiam

    Risco 'star' symbol on keypad?

    don't see that key specifically other than the light sys2 flip style keypad and Panda keypad. but do see an unlock key on the elegant keypad and the tick key which I would guess are the neareast equivalents but my not work. couldn't see anything in the manual, but not gone through it thoroughly.
  3. secureiam

    Risco 'star' symbol on keypad?

    Access the Installer Programming menu and select the main menu option that you want to access. Press the Quick Keys listed in sequence (from left to right) to locate the option listed in the Parameter column and then press the unlock (disarm)/OK key
  4. secureiam

    Risco 'star' symbol on keypad?

    Then I would need to read through the manual or call tech support, like I say its been a while only ever had 3 of these on my books, 1 has gone to an enforcer, another didn't have the elegant keypad and the last one not heard from since back end of COVID. most of my Risco customers were on...
  5. secureiam

    Risco 'star' symbol on keypad?

    not the 7 key the one below it
  6. secureiam

    Risco 'star' symbol on keypad?

    Without having a proper look I would guess it’s the key under the 7 on the elegant keypad. Not done one in a while. Should be in programming manual
  7. secureiam

    New Hikvision NVR Resolution question

    Have to be honest not experienced that issue and in theory I wouldn't of expected the 3MP camera to drag the others down by plugging into port 1 of 8. I don't have any 3MP plugged onto port 1 of 8 I do have some with 4MP on port one and others on 8MP with no issues. is the firmware upto date...
  8. secureiam

    [Texecom] Wintex doesn't full arm, only part arm.

    I see its been addressed, the event log clearly says the system has been part armed and that this was done remotely looks like it was instantly too. The wintex keypad doesn't have a physical address so it functionality cant be changed unlike a physical keypad. From memory it acts as though it...
  9. secureiam

    [Texecom] Wintex doesn't full arm, only part arm.

    what is displayed in the event log?
  10. secureiam

    [Texecom] Wintex doesn't full arm, only part arm.

    so you are connecting via the usbcom lead with wintex and using the HA integration?
  11. secureiam

    Texecom Ricochet Impaq SC-W showing active when it shouldn't

    give us a call and we can sort something out
  12. secureiam

    Alarm battery?

    So the truth is you don't know as you haven't inspected the battery cables. The fused spur is a cable from a circuit to a 3A fuse that then goes to the alarm panel. It also has cowboy references also obviously!!!! It does look like someone has cobbled together a battery to the panel, probably...
  13. secureiam

    Alarm battery?

    Are the original leads and spades still attached?
  14. secureiam

    Texecom Premier Elite 64w - wireless expander

    The best advice is to power down to wire something up. But as pointed out, if you take care you can do it live.
  15. secureiam

    Replacing a Texecom R8 system with a Texecom Premier Elite 24

    1.No not currently 2. Yes but you need a premier / premier elite keypad 3. Condition of the PIR is what counts. Seen pirs a few years old in poor condition and very old pirs in good condition so hard to say for certain as can’t see the condition of yours Not a fan of petwise detectors. Capture...
  16. secureiam

    Texecom Premier Elite 64w - wireless expander

    Wireless requires wireless expander. Question is how many wireless devices? 1-8 wireless devices requires at least an 8XP-W 32XP-W up to 32 wireless devices Do you need any hard wired devices?
  17. secureiam

    Texecom Premier Elite 64w - wireless expander

    Alarm cable is wired from any point in the network +- TR and same on the expander. in your case the panels network terminals to expanders network terminal
  18. secureiam

    Texecom Premier Elite 64w - wireless expander

    On panel confirm devices should see 1234(built in expander) and 5
  19. secureiam

    Texecom Premier Elite 64w - wireless expander

    You can set dip switches 4 and 1 on You can then wire to the network for power and data
  20. secureiam

    Texecom Premier Elite 64w - wireless expander

    buy a new expander from a reputable source, ebay for example is full of new, but when you check it out it is either used or new old stock. dip switch 5 on the address dipswitches on the new expander and you should be good to go.
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