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  1. secureiam

    Moving a Premier Elite 24 bell box

    Bell into hold off mode. Panel leave in engineers mode Down power completely Should be fine
  2. secureiam

    Ethernet cable for internet: over roof?

    We also can arrange back up power but it’s unusual for us to have a power outage let alone a long one. But iso service down does happen
  3. secureiam

    Ethernet cable for internet: over roof?

    I know a family member got told they couldn’t use a WiFi connection when they worked for a bank during Covid. So we used a Ethernet plug. Drop out of WiFi signal interference and easier to hack in is what they have as reasons as to why hardwired. However they don’t stop WiFi from being used...
  4. secureiam

    Guard control system (with app control)

    But do you need a guard to tell you a window/door is open or closed. As for devices turned off could they not be done by Smart Control devices. For example. I have customers using automation, which turns things on/off without the need to be at the physical location.
  5. secureiam

    Guard control system (with app control)

    Not done any, but there are plenty of options gps and nfc tags. I guess if I was looking at this for a customer, I would want to know the route, and how the tags report back, and how many stations I would need as a starting point. The whole point of the tag is you know the patrol made it to...
  6. secureiam

    Mystery switch and recommissioning a Scantronic 9448+

    most likely, but seen enough out there not to make assumptions on things I cant see or haven't traced.
  7. secureiam

    Mystery switch and recommissioning a Scantronic 9448+

    hard to see if its white twin and earth or flex on the the phone. Not a sparky, so cant advise any more than trace it, if it goes nowhere the maybe it did go to the old light.
  8. secureiam

    Mystery switch and recommissioning a Scantronic 9448+

    so its a light switch, and you make or break the live, is that on flex?
  9. secureiam

    Mystery switch and recommissioning a Scantronic 9448+

    No Idea, your saying the switch doesn't do anything? You would have to trace it to what is on the other side of the wall/ up the wall ......external light maybe just guessing randomly The non switched fused spur is below the panel.
  10. secureiam

    Texecom SmartCom - Modem Is Online Fault

    Monitor mode can be enabled and that overrides all the comport settings. You can then go back and reset things up without monitor mode. As the smart coms is connected to the WiFi, you should be able to see the Texecom device on the hub, used to show as texe_hub, but doesn’t anymore. So you can...
  11. secureiam

    Texecom SmartCom - Modem Is Online Fault

    Have you tried to generate app code via monitor mode? This overrides all the settings. If that generates the app code go and look at the programming back on. I have reset many smart coms for new customers and it literally is a very quick process. You can try turning off routers firewall and...
  12. secureiam

    Texecom SmartCom - Modem Is Online Fault

    Apologies but this may sound rude, you think you have it setup that way. It’s clear the smart com is connected from what you have said. So if the comports are correct and the program did go correct you can go and turn it all back off. Unplug smart com wait 20 seconds, plug it back in and...
  13. secureiam

    Texecom SmartCom - Modem Is Online Fault

    In program digi how’s it programmed?
  14. secureiam

    Texecom SmartCom - Modem Is Online Fault

    so in comport set up do you have com1 set up as smart com and com2 as com ip, its a bit of a stretch on the 24 if I recall correctly the positions of com 1 and com2.
  15. secureiam

    Texecom SmartCom - Modem Is Online Fault

    Where is the 4 wire lead going to on the elite 24 and where is the two wire lead going to?
  16. secureiam

    Texecom SmartCom - Modem Is Online Fault

    What are the lights doing on the smart com?
  17. secureiam

    Texecom bell

    It’s difficult without registered trademarks to prosecute but not impossible. To be fair a few that have tried to copy have gone under with similar names. I get reports from others in the trade when they see someone trying to go to cash in. It helps me as much as it helps them to be fair, in...
  18. secureiam

    Texecom bell

    Not had vans for a while, as for advertising we don’t. Had a few trying to copy!
  19. secureiam

    Smart replacement for a Securit 700L keypad?

    i would look at your immediate needs and possible future needs, to save money long term. That may mean looking at a 48 instead if a 24 for example.
  20. secureiam

    Texecom bell

    The LED status is covered in the manual for the odyssey series. There are few things the comfort LEDs indicate. I very much doubt you will need to be replacing the bell battery if its only 4 years old. Yeup very windy here also.
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