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Could the connection in the pull-cord isolator in the bathroom be the culprit? Otherwise it's a single 10mm cable from the CU to the shower. Is there any way I can get the reading myself? - I'm guessing that it's not a job for a novice. The reading when the EICR was done in 2021 was 0.9.

Can you explain why a reading above 2 OHMS might cause a problem please? I'm sure you're correct in that he was referring to the rule rather than the actual reading he got. Many thanks for all the help here - it's much appreciated. I had an EICR done a few years ago when my CU was replaced -...

Cutout and meter

To be fair, he did an excellent job and everything works really well. Bathroom was left clean and tidy and he disposed of all the debris from the old appliance. He clearly knew what he was doing and as it was a swap and not a new installation I was glad to have his comments on the report. At...

It's here.. Whilst visiting your property our service technician has identified a potential issue with the electrical installation relating to your electrical product. A more detailed overview is given below. Our technician does not have the necessary technical expertise to investigate this any...

I had a new electric shower fitted today. It was a straight swap - Mira Sport 9KW for upgraded model, but basically the same shower. It was done by Mira's own engineer. He left me an advisory note saying that the installation is safe to use and that there is no immediate risk, but that the...

Bit of an embarrassing one. We were away during the recent cold snap and, as the cat was going to be left indoors alone, I set our wireless thermostat to 14 degrees for night time and 17 degrees for the other periods. I hadn't really clocked the fact that there was a freeze on the way so on...

I monitor my usage weekly via the website app provided by my suppliers (EDF and BG). There are often gaps of a few days on both and the explanation is 'no usage data available'. But the readings are always correct on the day that they generate the bills. (I don't recall setting up the IHD on...

I have a fluffy dressing-gown made of some artificial material; it has a long cord round the waist which dangles even when tied. The cat sat on this and then I went straight to the airing cupboard where the cord or possibly the bottom of the dressing gown touched something in there. Static was...

Final clue - I think I know the sequence of what happened but I'd be interested in any comments. The tripped RCD reset without any problem and all circuits affected came back - so when I moved away, so did the issue.

No, although many years ago we did have a nest in the trunking which linked the CH timer to an old Baxi back boiler. The little devils had chewed through the cable, but only during the night apparently when there was no current - we didn't find any corpses. Think.... 'clothing which has dangly...

Hint: the cat had been inside on my lap for about 30 minutes before she went out. I don't have a mankini!

Question 2: How might the cat be indirectly responsible? (She was out in the garden when this happened).

Early on Christmas Day I decided to put on the Central Heating via the wireless thermostat by turning it to 'manual'; but this was showing a blank screen. As I didn't have a spare battery (I assumed that this was the cause) I remembered that there is an override in the airing cupboard - a...

When my new CU was fitted three years ago the electrician said that, as the system was last worked on in 1985, he would insist on doing an EICR before fitting. He charged a reduced fee for this if I went ahead with the swap. In the first hour he had found that the property had virtually no...

MY BT handsets were quite a lot more than a fiver each. But they are nice to use and have loads of good features such as being able to export your contacts to a file. There was one instance I read about where a non-BT customer heard the words 'digital phone' and bought them, even though they...

A bit off topic, but Virgin Media have customers who take their previous TV offering (TIVO) but not broadband. Recently, they wanted to upgrade these customers with the new system (TV360) ( which uses an internet connection) so they have installed a router and ethernet connection with a watered...

A friend down the road had a tripped RCD on the kitchen circuit. I went down to try to do the usual thing of unplugging everything etc. before resetting the RCD and then re-plugging one by one to see if I could find the culprit. Except that we couldn't get to the dishwasher plug as it was...

Does anyone know how many households in the UK don't have a broadband connection? To me, it's like gas and/or electricity these days. I can see why some very elderly people might not have it, but surely we're getting to the point where a broadband line is indispensible. There is a myth that...

I have tried to convince numerous companies/organisations to ring me on my VOIP landline (BT's Digital Voice) but they insist on using my mobile number. Reception here is not good and so for anything important that involves a return call I ask for a landline one. This rarely happens and one...