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  1. M

    How do I clean new slate tiles?

    We have just laid 30 sqm of slate tiles and they have white marks/stains on the edges. All the marks are on what was the bottoms when they were stacked on the pallet. I assumed they were just water marks from standing outside and would just wipe off. We have tried a stiff nylon brush and a...
  2. M

    Advice on modifying floor joists

    We are renovating a house and need to move the head of the stairs back to allow for a new staircase with a left turn at the top. I originally thought the header ran just the width of the staircase but after lifting the floor I found it runs the whole way to the outside wall. In the picture. I...
  3. M

    Advice on failed roof purlin.

    We have just inherited a property that is in need of total renovation and I have a question about a roofing problem. The chimney flashing has failed and allowed water into the roof space. This has gone on for an extended period and the purlin has rotted out where it meets the chimney breast. I...
  4. M

    Worcester Heatslave Oil Boiler problem after oil ran out.

    We have an oil delivery booked for Friday but we ran out earlier today. We topped the tank with 150L from containers, bled the first boiler from the Allen key until the oil ran free and it fired up fine. Did the same on the second one but that had an E9 over temp error. We reset the thermostat...
  5. M

    Grant Vortex Eco stuck on

    I am an Electrician and I have just been called to a Grant Vortex Eco that will not turn off. All the external controls are correct. The 2 control wires from the wiring centre to the boiler switch the 230v on and off when you request HW or CH. However, with both of them off the boiler still...
  6. M

    External heat exchanger question.

    I am an Electrician and I have been asked to wire up the electrics for a friend's Biomass boiler that is located in an outbuilding. I am deeply concerned about the planned heat exchanger in the home and I have a question. The plan is to install a small heat exchanger (shoe box size) inside the...
  7. M

    Cutting out blockwork near a steel support.

    I wish to cut out some blockwork for a doorway on the 1st floor. The blockwork has nothing directly above it but is close to a steel that supports the roof. A picture says a thousand words so how close to the edge of the steel can I cut the red line? Just to be clear, I will be removing the...
  8. M

    Worcester 12/18 ran out of oil. Bled but will not restart

    Our Nans Worcester 12/18 ran out of oil and I did the following after the tank was filled to the brim. 1) Removed the bleed nut and nothing, not a drop. 2) Removed the flexible feed hose and nothing there either, even when dropped in a bucket at ground level it only gave a few drips. 3)...
  9. M

    Cooper Security 9853 won't reboot.

    We have just purchased a property that has been empty for 5 years and the batteries were all dead after the electricity was disconnected from the Cooper Security 9853. The main 9853 box has a 17ah battery and this has been changed and the separate power supply has also had its battery changed...
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