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Hi, Our landline phone has stopped working, but our broadband continues to work. I have included some photos to show our set up, any ideas on what might be wrong? We pay for broadband, phone and tv with sky. I'm wondering if the thing that says 11B on it has broken/gone? The cable comes into...

Hi, I have moss on my roof which I plan to remove with a pressure washer. I have heard the copper and/or zinc can help to keep the moss from coming back. Does anyone have any experience of this please or any product suggestions? Many thanks. Also, what is flash or flash tape/banding?

OK, great, I will have a look when I get home. Thank you both lots!

Ok, yes, i have a modern one. Is my shower switch socket likely to have a single switch in the fuse box to itself, or is it more likely to be a switch, say, for all of the house sockets do you know please? Or does it vary from house to house? THank you.

Hi, thanks for that. Yes, I thought it unlikely to be the switch. I take it MCB/Fuse/RCD means my fuse box?

Hi, I have a mira sport shower (about two years old), it has a wall mounted switch for the power supply. The switch does not have a little light. Normally when i turn the switch, the lights on the shower come on. However, the lights on the shower are not coming on. How can I determine...

yes, i will need to ring the plumber who installed it to ask, because we were away when the boiler was fitted.

yes, checked the inlet filter about 5 minutes ago.

yes that is fine and fully open. the combi boiler had been installed a couple weeks, then this shower problem started, i'm not sure if the two are connected. i am wondering if the boiler has affected the mains supply pressure to the shower somehow if your first thought is to ask about stopcocks.

hi thanks, what does that mean exactly please? the stopcock on the shower or somewhere else?

Hi, My shower worked fine for a year or more then thermostat light came on in medium and high settings. Low flow light is on. We have checked inlet filter and headset all fine. Am wondering if problem is due to recent installation of combi boiler? We are thinking maybe a faulty flow valve...